Privacy Policy

As a result of the application of the General Data Protection Regulation of the European Union, Best Medical Diet , SL, has modified its Privacy Policies, which govern the processing of your personal data in relation to Best Medical Diet , SL and its website www.bestmedicaldiet.com

1) We respect your privacy and your choices.

2) The privacy and security of your data are incorporated into our policy.

3) We do not send marketing communications unless requested. They can be requested at any time.

4) We never offer or transfer your data, without your express consent.

5) We assume a commitment to transparency about the use of your data.

6) We do not use your data without informing you or requesting your consent.

7) We respect your rights as established in the regulations and in accordance with our own legal and operational responsibilities.

To obtain more information about our privacy practices, below, we establish what types of personal data we may collect or maintain about you, how we can use them, with whom we can share them, how we protect them, and how you can exercise your rights regarding such data .

When you share your personal data with us or when we collect personal data about you, we use them in accordance with this Privacy Policy (hereinafter, the “Policy”). If you have any questions or concerns about your personal data, contact us at lopd@gruponuevadietetica.com

1. WHO ARE WE?

Best Medical Diet SL ., With NIF B91823732 and domicile in PI Espaldillas C / Espaldillas Siete nº 2 Alcalá de Guadaíra 41500 (Sevilla) , is responsible for the personal data that you share with us. Therefore, Best Medical Diet , SL , is responsible for data processing for the purposes of the applicable data protection regulations.

2. PERSONAL DATA

Personal Data refers to any information or data that can identify you directly (for example, your first or last name) or indirectly (for example, your national identity document or DNI). Personal Data includes information such as email / private postal addresses / mobile phone, user names, profile images, personal preferences, user-generated content, financial information, among others. It could also include unique numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as the information we obtain through cookies.

This Policy covers all personal data collected and used by Best Medical Diet SL

3. COLLECTION OF PERSONAL DATA AND PURPOSES OF THE TREATMENT

Remember that before you start using any of our services or functionalities, you should read this Policy, as well as the Terms of Use of the specific section to see about that service or functionality. In this section you can see if there is any particular condition for its use, or if a specific treatment of your Personal Data is required. Failure to provide certain information indicated as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain features or services available through www.bestmedicaldiet.com

What data can we collect?

We may collect or receive your data through our websites, forms, applications, devices, products, among others. In some cases, you provide us with your Personal Data directly (for example, when you contact us), in other cases we collect them (for example, using cookies to understand how you use our websites / apps ) or, in others Sometimes, indirectly when we receive your data from other third parties.

What is the legal basis for the Processing of your Personal Data?

Your consent;

Our legitimate interest, which can be:

Compile statistics: to help us better understand your needs and expectations and, therefore, improve our services, websites / applications / devices etc .

Allow the operation of our website / applications through technical and functional cookies: keep our tools (websites / applications / devices) safe and secure and ensure that they function correctly and continuously improve.

Profiling.

Offer you our customer service.

Remission by electronic means, or other equivalent means of communication, of invitations to attend events or conferences organized by Nueva Dietética SL or by third parties whose assistance will be in any case voluntary and which may entail the requirement of registration in the same by the interested.

Referral of surveys related to service quality. Nueva Dietética SL may send surveys regarding the quality of the service provided, which the interested party is not obliged to answer.

In the event that a contract is formalized: perform the services you request;

Compliance with legal obligations that involve the processing of personal data;

When we collect your Personal Data, we indicate the mandatory fields through asterisks. Some of the information we request is necessary to:

Fulfill our commitment to you;

Provide you with the service you requested (for example, to provide you with a newsletter or Newsletter);

What are the types of data processing?

Communications .

Direct customers .

Candidates .

4. PROFILES

When we send or display personalized communications or content, we can use some qualified techniques such as “profiling” (that is, any form of automated processing of personal data that consists of using that data to evaluate certain personal aspects of a natural person, in particular to analyze or predict aspects related to personal preferences, interests, economic situation, location, reliability, or operation that you have performed with Best Medical Diet SL). This means that we can collect personal data about you to carry out this profiling. We centralize this information and analyze it to evaluate and predict your preferences and / or personal interests.

Based on our analysis, we send or display communications and / or content tailored to your interests / needs.

We inform you that you have the right to object to your personal data being processed based on profiling in certain circumstances. For this purpose, see the section “rights of the interested party and exercise” (point 10).

5. WHO CAN ACCESS YOUR PERSONAL DATA?

5.1. We may share your personal data within Best Medical Diet , SL , and its website / brand www.bestmedicaldiet.com

“Who / Who can have access to your Personal Data?”, Your data may be visible by Best Medical Diet SL, on the legal basis of the legitimate interest of the Group, to fulfill its administrative purposes, on the legal basis of the obligation to keep your details on a suppression list, if you have asked us not to send you more commercial communications.

5.2. Your personal data may also be treated on our behalf by our trusted third party providers.

We sign contracts with trusted third parties to perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use their personal data for any other purpose. We always do our best to ensure that all third parties with whom we work maintain the security of the personal data we provide.

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only keep your Personal Data for as long as we need them for the purpose or purpose for which they have been collected with your express consent, in order to meet your needs or to comply with our legal obligations.

To determine the data retention period of your Personal Data, we use the following criteria:

 Personal Data obtained by contacting us for a query or claim: Personal Data for the time necessary to answer your query;

 Personal Data obtained by giving your consent for the sending of communications or by being necessary in accordance with the regulations: until the question for which they were required is resolved.

 Personal Data obtained to evaluate your profile as a candidate in any of the possible selection processes that we can carry out.

We may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (for example, to enforce our claims in court) or for statistical or historical purposes.

When we no longer need to use your personal data, the same and records will be deleted or anonymized so that we can no longer identify them.

7. ARE YOUR PERSONAL DATA SAVED SAFELY?

We promise to protect your Personal Data and take all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same.

We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security functions to try to prevent unauthorized access. As the transmission of information via the Internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, any transmission is at your own risk.

8. LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN

Our websites and applications may contain links to and from the websites of our associated networks. If you follow a link to any of these websites, please be aware that these websites have their own privacy policies and that we are not responsible for these policies. Check these policies before sending personal data to these websites.

9. SOCIAL MEDIA AND CONTENT GENERATED BY THE USER

Some of our websites and applications allow users to submit their own content. Remember that any content sent to one of our social media platforms can be viewed by the public, so be careful when providing certain personal data (for example, financial information or address details). We are not responsible for any action taken by other people if you publish personal data on one of our social media platforms and we recommend that you do not share such information.

10. INTERESTED RIGHTS AND EXERCISE

Best Medical Diet , SL, respects your right to privacy: it is important that you have control over your personal data. In this regard, we inform you that the following rights correspond to you:

Information Law You have the right to obtain clear, transparent and easy to understand information about the way we use your personal data and your rights. We provide this information in this Policy.
Right of access You have the right to access the personal data we have about you (with certain limits). We may charge a reasonable amount, upon notice, to cover the administrative costs incurred in providing the information.

Applications manifestly unfounded, excessive or repetitive may not be met.

To exercise this right, you can contact us through the means indicated in “Contact”.

Right of rectification You have the right to have your personal data rectified when they are inaccurate or no longer valid or have them completed when they are incomplete.

To exercise this right, you can contact us through the means indicated in “Contact”.

Right of deletion / forgetting In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that it is not an absolute right, since we may have legal or legitimate reasons to preserve them.

If you want us to delete your personal data, you can contact us through the means indicated in “Contact”.

Right of opposition You can unsubscribe from our direct marketing communications at any time, including profiling.

You can unsubscribe by clicking on the “Unsubscribe” link in any email or communication we send you. Otherwise, contact us by any means indicated in “Contact”.

To oppose the elaboration of profiles, you can contact us through the means indicated in “Contact”.

Right of withdrawal You can withdraw your consent to the processing of your personal data when the treatment is based on your consent. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. To inform you of the cases in which the treatment is based on consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis for processing your Personal Data?”.

If you wish to withdraw your consent, you can contact us by any means indicated in “Contact”.

Right to object to treatment based on the satisfaction of legitimate interests You can object at any time to us to process your data when the treatment is based on the satisfaction of legitimate interests. To find out about the cases in which the treatment is based on legitimate interests, we refer you to the section “What data do we collect from you?” “What is the legal basis for processing your Personal Data?”

If you wish to exercise this right, you can contact us by any of the means indicated in “Contact”.

Right to file a claim with a supervisory authority You have the right to claim before the Spanish Agency for Data Protection the privacy and data protection practices of Best Medical Diet , SL

Do not hesitate to contact us by any of the means indicated in “Contact” before submitting a claim to the competent authority on data protection.

Right to data portability You have the right to transfer, copy or transfer data from our database to a different one. It is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or your consent and the treatment is carried out by automated means. To inform you of the cases in which the treatment is based on contract or consent, we refer you to the section “What data do we collect from you?”, “What is the legal basis to process your Personal Data?”.

For more information, you can contact us by any means indicated in “Contact”.

Right to limit treatment You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store them but we cannot continue using them or treating them.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows: – that the interested party challenges the accuracy of the personal data, during the period that allows the person responsible to verify the accuracy of the same; – that the treatment is illegal and the interested party opposes the deletion of personal data and requests instead the limitation of its use; – that the person responsible no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation , the exercise or defense of claims; – that the interested party has opposed the treatment under article 21, paragraph 1 of the Regulation (Right of opposition), while verifying whether the legitimate motives of the responsible prevail over those of the interested party. If you wish to exercise this right, you can contact us by any means indicated in “Contact”.

 

CONTACT: If you have any questions about the way we treat and use your personal data or wish to exercise any of the rights provided, you can notify us by sending an email to lopd@gruponuevadietetica.com , or by writing to the following address: PI Espaldillas C / Espaldillas Siete nº 2 Alcalá de Guadaíra 41500 (Seville).

In case you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from his website: https://sedeagpd.gob.es/sede-electronica-web/vistas/formNuevaReclamacion/nuevaReclamacion.jsf